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Frequently Asked Questions

If you have any questions? Our team has the answers.

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Location

We are strategically situated less than 5 minutes from Sydney Airport Domestic Terminals and less than 10 minutes away from Sydney Airport International Terminal.

For Domestic flights, the standard airline requirement is to be at the airport 1 hour before your flight and 2 hours before any International flights. We highly recommend that you arrive at our carpark minimum 90 min before your domestic flight and 3 hours before any international flight due to traffic conditions.

Airport Express Car Parking can be found at Sydney Airport Parking: 2 Merchant St. Mascot.

Booking

We strongly recommend taking advantage of our online booking system. By pre-booking online you:
  1. Have access to better, online rates
  2. Are guaranteed a parking space on arrival
  3. Will save time when checking-in
  4.  Allow us to plan for your arrival

Children under seven years old should be legally provided with a suitable and approved child restraint. Hence, we have designated a vehicle that has child restraints fitted for children between 1 to 7 years old.Please advise us at least one day if you are traveling with children under 7 years old.

We have a VW transporter and a 13-seat Toyota minibus.

If you can get here in your car, we can easily fit you in one of those vehicles.

Even if you turn up with 2 cars, we can still do it in 1 trip.

If your booking is for before 5am, a telephone confirmation is required.

Please note that a “Early Entry Fee” applies.

Bikes and scooters are charged at 30% of car prices. If you come with 2 bikes (you and a friend), your 2 vehicles will take up one car space so you will be charged as 1 car.

We have a 3.2m hight restriction. Any vehicles that are longer than 5.3m in length and higher than 2.3m will insure a surcharge.

We have a 3.2m hight restriction. Any vehicles that are longer than 5.3m in length and higher than 2.3m will insure a surcharge.

Upon booking we have options on whether or not you would like your vehicle to be undercover or exposed.

You may enter & exit the car park at any point during your booking period however, each booking is only valid for one entry & one exit.

You can find our Terms & Conditions HERE, and our Privacy Policy HERE. Or if you prefer you can use the navigation links at the bottom of each page.

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